Privacy Policy
1. Who is responsible for your data?
The controller is Different Vibes Limited (a company registered in England and Wales, company number 17532591, registered office 207 Regent Street, London, Westminster, W1B 3HH, England), trading as “Different Things”. Contact: hello@differentthings.info.
2. What data we use, why, and on what basis
Quote requests and enquiries (name, email, phone number, package, group size, accommodation, dates and any message you write). Purpose: preparing your quote and answering your questions. Basis: steps taken at your request before a contract (UK GDPR Art. 6(1)(b)) and our legitimate interest in handling enquiries (6(1)(f)).
Bookings and running the trip (the enquiry details, the name exactly as in your passport, passport number and expiry, date of birth, nationality, medical or dietary needs, roommate preferences). Purpose: arranging accommodation, transfers and activities, and entry arrangements. Basis: performance of the contract (6(1)(b)). We use health-related information only with your explicit consent, to run the trip safely (Art. 9(2)(a)).
Payment (the fact, amount and date of payment). We do not see or store your card details: they are handled by our payment provider, Stripe. Basis: performance of the contract and our legal obligation to keep accounting records (6(1)(c)).
Photos and video on the trip. They are taken for promotion and may be used unless you tell us in writing before departure that you do not agree (Terms 7.7). Basis: our legitimate interest in marketing (6(1)(f)); you may object.
3. Who we share data with
Only those who need it for their task: hotels, transfer, yacht, vehicle and activity providers (name, passport details, individual requirements); Stripe (payment processing); Rackhost (hosting of the Website); the Website’s fonts are loaded from Google Fonts, which means the visitor’s IP address is sent to Google; and WhatsApp (Meta) if you contact us through it. We disclose data to authorities where the law requires.
Some data may go outside the UK or EU (for example, suppliers operate in the United Arab Emirates). We transfer the data needed to perform your contract (UK GDPR Art. 49(1)(b)).
4. How long we keep it
Enquiry details without a booking: up to 12 months. Booking data and accounting records: as the law requires, generally 6 years. Passport data is deleted after the trip unless the law requires otherwise. If you ask for earlier deletion and nothing legally prevents it, we will do so.
5. Cookies
The Website does not use cookies, tracking code, advertising or analytics services, so we do not ask for cookie consent. If this changes, we will update this policy first.
6. Your rights
Under UK and EU GDPR you may ask for access to your data, correction or deletion, restriction of processing and portability, and object to processing based on our legitimate interest. Where processing is based on consent you may withdraw it at any time. Write to hello@differentthings.info and we will reply within one month.
You can complain to the UK Information Commissioner’s Office (ico.org.uk) or to the data protection authority where you live.
7. Changes
We may update this policy; the current version is always on this page. Related document: Terms and Conditions.